Four data sources in combination provide reliable diagnosis: (1) your most recent employee engagement survey — look specifically at the questions about workspace satisfaction, ability to find quiet space, and meeting space availability; (2) exit interview data — what physical environment factors were mentioned by departing employees; (3) facilities data — pod and meeting room utilisation rates, time spent searching for available space; (4) a brief direct survey asking two questions: “Were you able to complete your most demanding task today without a significant interruption?” and “Did you find adequate private space for calls and confidential conversations today?”


