Hot-desking reduces desk-to-person ratio to save real estate. ABW redesigns the workspace mix to match activity types. In hot-desking without ABW, removing desks without providing enclosed alternatives forces employees to conduct calls and focus work in an open environment — replicating the open-plan office’s problems. In ABW, enclosed pods replace some desk space, not supplement it — the zone ratio shift is intentional and planned. The result is a workspace where the quality of focused work is higher, not lower, than in a full-desk open-plan.


